Welcome to the MIU Help Desk Center

In order to streamline support requests and better serve you, Metropolitan International University utilizes a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Thank You.

Contact the Following for Assistance :

1. TECHNICAL ESCALATION MATRIX
Level One
Kisoro Campus : Mr. Samuel Mwindha - smwondah@miu.ac.ug
Mbarara Campus :Mr. Barlon Ayoreka - bayoreka@miu.ac.ug
Kampala Campus 1. Mr. Kimaku Alex -akimaku@miu.ac.ug
                           2.Mr Kirimanyi Jovan Ntanda - jkirimanyi@miu.ac.ug
Level Two: Mr. Gift Bafaki Barigye- gifty@miu.ac.ug

NON-TECHNICAL ESCALATION MATRIX

2. UNIVERSITY DOCUMENTS
Level One Transcripts Office: graduations@miu.ac.ug
Level Two: ar@miu.ac.ug or qad@miu.ac.ug

3. FINANCE
finance@miu.ac.ug


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